Laura Geller Reviews

Three times I've tired to purchase more concealer. 100 was out, so I bought 150, then 100 and 150 were out. Now only darkest share available. Can never use a coupon bc they never have product. Changed LG during pandemic thinking it would be easier - nope, harder.

I was looking for a new line of makeup to suit my skin's changing needs. I've had my eye on LG for a while a started with an eyeliner that was given to me. Due to the sales I jumped in and purchased several products. I swear I look 10 years younger. Spakle is my new best friend. I can't speak for customer service because I didn't have any issues.

Customer Service is dreadful; discounts and gift offers not provided, as stated online, text; rude, disrespectful company representatives; charge full price without discount on credit cards; Manager with authority to correct errors never available; deceptive and untrue statements made by company representatives regarding products, etc.; suggest another make up brand... you do not save... if discounted... with waste of time and money in attempting to get a fair trade.

Order placed in Feb 2022 tracking sent nothing arrived have sent emails with will resend blah blah still nothing sent and no refund, totally tired of this, will never have the urge or think this is good company again, so ticked! Please avoid at all costs!

I have bought every foundation from the most expensive designer brands to well priced drug store brands and continue on my quest….
I may have found it in a Laura Geller. I am in my 60's and fortunately have youthful looking good skin. I like a very light foundation that just makes my skin look better. I really like this Baked Balance and Brighten powder foundation. Application is so fast and easy and clean Also going to buy the illuminating one to try. Definitely recommend.

I tried SO hard to make the baked foundation work for me. Its cakey, dry looking and the color didn't work Waste of money. After 3 months, I threw it out today. 3 compacts, 1 new... GONE. Never again. CRAPPY product.

If you buy one thing from them, they will continuously text you. I've asked via chats, emails and calls to the company. The chat will tell you they will stop, but they won't. They will tell you to type "stop" via text but your text won't go through. If you call they will hang up on you! I have filled complaints with the BBB and Attorney General's office in NY

I still haven't received my order! Got a tracking number that stated the items were delivered and I reached out because they were not delivered. They responded giving me another tracking method which showed my package bouncing around in New Jersey from town to town. A week later I received an email stating my order was delivered to the wrong house (tracking was still showing my package was in New Jersey) They keep coming up with excuse after excuse for why my order hasn't been delivered. Thankfully I purchased through PayPal so I will be filing a claim today and will never order from them again.

The makeup is great, I use a lot of Laura Geller from QVC. If you order from the actual company though be prepared for long shipping times or no shipping at all. Then they lie and make excuses, most used is your order was sent to the wrong address. I placed 2 orders weeks ago and they haven't shipped yet. I'm going to have to file a dispute with my bank.

It took 3 weeks and 5 separate interactions with customer service to get a refund from an order that they never got around to shipping. Story from customer service changed every time. I can't imagine that whatever makeup they sell is worth the hassle.